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Shortage of ranitidine in the UK

Last month a large number of medicines containing ranitidine were withdrawn by manufacturers due to a manufacturing error.

Because of this there is currently a shortage of these products and we need to consider an alternative medicine for you or check that you still need to take it.

Please contact the surgery to arrange a review with your GP at your earliest convenience.

If you have any questions about the shortage, then please contact your GP on the number below. You can also speak to your Community Pharmacist who will be able to advise you on your medicines.

In the meantime you can continue taking your medicine as normal.

Repeat prescriptions can be requested directly in writing at the front desk, by fax, by post or via your local pharmacist. You can also request prescriptions by requesting on-line access. Please click here for more details for on-line access

Please allow two working days for repeat medication requests to be processed. Please order repeat medication in writing preferably using the list attached to your prescription. If you haven’t been seen for some time you may be asked to see the doctor for a review.

Any repeat prescription request that varies from the medication listed on the system is passed to the clinician. Any prescribing at that stage is a clinical decision as I’m sure you will appreciate that safety is paramount.

There are several reasons why a drug may not be issued, or a different amount to that requested may be issued:

  1. Not on the repeat prescribing list
  2. In the ‘past drugs’ list as not used for a long time
  3. The medication has not been reviewed for over a year
  4. The medication looks to have been overused/ underused
  5. The Clinician is querying it’s indication
  6. The medication requires monitoring with blood tests

If a repeat prescription request is not being issued as requested for any reason, the receptionist will call you and invite you to discuss this with the Clinician via an appointment.

Although this may seem like there are barriers to obtaining a request, these are there to protect patient safety.

Online Repeat Prescriptions

You can also request online repeat prescriptions. Click here for further information, or please contact reception for your access details.

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